Friday, February 27, 2015

The New first two weeks

Starting Sunday, 2/15/2015, I started a job which would probably be one of the toughest challenges I've taken on.  This journey all started a few years ago in 2013.  I applied for the Emergency Services Dispatcher job for Alameda County.  I was invited to take the test, and honestly a little surprised to learn that I've been invited to the interview stage.  I did that, but didn't make it into the hiring group, but was ranked high enough to stay in the hiring pool for a year.  Eventually, I took on a job with 24 Hour Fitness as a tax administrator.  During my time there, in June 2014, I was contacted by Alameda County HR asking if I wanted to re-interview for the same position.  What the heck- I did, and 8 months later, I'm working there!
The past two weeks have been filled with a lot of memorization of codes and processes.  This was a task that seems impossible, but I think I'm now seeing it as a little more doable.  My trainer has been great in showing me the ways of a dispatcher.  Yes- it's only been two weeks, and the training time can take anywhere from 6 to 12 months.  Still a long ways to go.  I can say that I've enjoyed the experience so far and look forward to doing much more.  I see that it can be frustrating and overwhelming with the types of calls and volume of calls that come in.  But I see from my trainer and others that it can be done!  It's quite a different feeling being in a spot where there's six computer screens to look at, no windows in the room, and knowing that we're in an underground facility.  But so far, no complaints.  Waking up at 6:15 to work from 7am to 3pm was great.  But now it's time for the midnight shifts for the next three months to continue training... here we go!..

Thank you 24

Just recently, it was time to resign from my position at 24 Hour Fitness as a property tax administrator.  I enjoyed my time there starting from halloween of 2013 till 2/12/15.  Being in the corporate office was an eye-opening experience.  I'm so appreciative of my boss, who I viewed as my father-type figure at work and guided and taught me along the way.  Doing business personal property taxes was not the easiest thing I've done in my life.  I do like math, but only simple math.  When it comes to finances and accounting concepts, I'm definitely not the best at that.  The other co-workers have been great in showing me along as well.  I respect every single person I've met there because they work so hard and apply all their knowledge to the work they conduct.  It's amazing to see how all the gears turn in each department.  Everyone has a specific role and gets it all done.  I do miss my cube and space I had- the dual-screen monitors, the cactus that eventually died, the halloween office event, the Thanksgiving potlucks.. so many things.  My time there will always be remembered and a part of who I am.  I've picked up so many Excel functions, I'm worried I won't remember them down the line.  Wow! those are so useful!  Well, it was a good run.  I'm thankful for it and cherish my time there.  Some other things I do miss are the drives (well, kind of).  Being in the car for 1/2 hour each way allowed me to listen to whatever music I put on my ipod mini! hah! Yes, I still use one of those ancient things!  Still works.  On there, I'd listen to my Mandarin lessons.  Those were quite useful.  Sometimes driving Crow Canyon reminded me of driving up to camp.  Racing the BART trains home to the CV station was always a challenge as well.  But it all came to an end as now I'm down to a 5 to 10 minute commute :)